Delivery Information

More delivery information is available here.

Order Processing Cut off

To ensure we have maximum opportunity to process your order efficiently our order cut off time is 12:30pm. The number of working days specified on the product page or chosen delivery service will start from the next working day if your order is received before 12:30pm. If you order after 12:30pm the order will not be processed until the following working day. Delivery time scales will commence after this date. Please do not include the processing date within delivery timescales. If you do require an order urgently, please do not hesitate to contact us to discuss your options.

For example if you order on Friday before 12:30pm on the 2–4 Working Day service. Then the last expected day for delivery would be Thursday of the following week. If you order on Friday after 12:30pm then the last expected day for delivery would be the following Friday.
Please Note: Our location is now open Monday to Saturday between 8:00am – 6:00pm for customer enquiries. Any orders taken will be processed on the following working day.

Delivery Methods

Very Small Products – Usually sent via Royal Mail. Higher value items are sent via myHermes.

Small Products – Usually sent via myHermes. Higher value items are sent via parcel carrier.

Medium Products – Usually sent via a parcel carrier.

Large Products – Usually sent via a parcel carrier. These items are more expensive to send due to size or weight.

Oversized Products – These items are usually sent with our own delivery team where possible, sometimes sent on a pallet.

Bulky Products – These items are sent via a specialised Van and are sometimes sent on a pallet. Due to the nature of these products they are the most expensive to deliver.

Special Delivery Types – Some of our product have specialised delivery methods. More information can be found on the “Delivery Calculator” tab on the product.

Delivery Time

Delivery Time estimates are provided on each product page just below the Product Code and Product Stock Levels. But the actual delivery time could vary depending on the service chosen at the checkout. For example an item may be available within 2–3 working days. However if you then select a 5–7 working day service at the checkout, then the delivery will be within 5–7 working days. 

Delivery Cost

The “Delivery Information” the cost will dispaly based on shipping post code, if your post code in Zone A B C Than regular shipping cost £5.99. All other Zone shipping cost for item under 20kg will be charged £6.99. Bulk delivery avalivale with extimated price of any Zone, Bathroom supplies shipped from the supplier warehouse, our suppliers will fixed delivery time and date by contacting you by using email or phone. All Zone have click & collect option available.

.

UK Delivery Zones
UK Delivery zone summary

For oversized items, such as shower doors and shower trays, the cost of delivery will depend on the location. If you require delivery within delivery zone A (Within West Midlands ZONE) then we use our own delivery team so that we can complete your order personally. We offer a free standard delivery service for orders over £250 within zone A,B C,D. For areas in Zone D, delivery can be arranged via a trusted 3rd party for an additional charge. This can be calculated on the “Delivery Calculator” tab of any product page and also on the basket page once you have selected your items. Unfortunately due to difficulties delivering items to some offshore destinations, we have had to take the difficult decision to no longer deliver to these areas. We apologise for any inconvenience caused.